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Data-driven insights · Strategic growth

Analyse. Improve. Grow.

A structured 16-week data analysis and growth process for off-licences, convenience stores, restaurants and cafés. We turn your own numbers into the moves that make your business the strongest, smartest choice in your local area.

No obligation · 30 minutes · Greater London

Growth signal

What a typical 4-month engagement looks like once the weekly rhythm takes hold.

Analyse Weeks 1–2 Baseline set KPIs & competitors mapped Improve Weeks 3–12 Rebuild & execute Two full focus cycles Grow Weeks 13–16 Process review Read against baseline

Representative trajectory — pace varies by store, city and category.

Full trajectory: Analyse, weeks 1 to 2, baseline KPIs and 3 to 5 competitors mapped. Improve, weeks 3 to 12, listings rebuilt and two full focus cycles executed. Grow, weeks 13 to 16, final focus cycle and a full process review against the week-two baseline.

16Week engagement
10Growth areas tracked
A chart showing the shape of a typical 16-week DUVA engagement, from baseline to full process review.
16Week engagement
4Monthly focus cycles
10Growth areas
7Weekly rituals
The problem

Growth without data usually fails the same three ways.

Not because owners do not care, but because the work is done in bursts, aimed at nobody in particular, and never measured against a starting point.

One

It runs in bursts

A busy fortnight of posting, then six quiet weeks. Local visibility decays fast, so the ground gained in the burst is gone before the next one starts.

What we doThe same seven-day routine every week, whether or not anyone remembers to run it.
Two

It ignores the street

Your competition is three shops, not the whole market. If nobody is checking their prices, offers and reviews, you are guessing at what to respond to.

What we doThree to five named rivals tracked weekly, with a response written within five days.
Three

It has no baseline

Without numbers from before the work started, nobody can say whether it worked — so budget gets renewed on feeling and cut on feeling.

What we doA KPI baseline from your last three months, then one report a month measured against it.
Ten growth areas

Everything that moves the number.

Customer growth

More walk-ins, bookings and delivery orders from your own local area.

Competitor advantage

We check your rivals every week and answer their moves within five days.

Basket & spend

Bigger baskets, higher spend per head, more reasons to come back.

Google & reviews

A review system that runs itself and a profile that actually ranks locally.

Monthly sales

Quiet days and slow hours targeted with offers that protect margin.

Social media

Consistent professional content every week — not occasional posts.

Brand trust

A local name people recognise, trust and choose without thinking.

Product & menu

Data on what sells, what does not, and exactly what to change.

Delivery platforms

Accurate, well-merchandised listings on Uber Eats, Deliveroo and Just Eat.

Reporting & control

One clear report a month. Numbers against baseline. No guessing.

The platform

The system behind the numbers.

Every report on this page comes from software you can open yourself, any time — not a slide deck we send once a month. Your team gets direct access to both.

AI platform

RetailIQ

Live sales, stock and forecasting — the dashboard behind your monthly report.

  • Real-time sales & inventory analytics
  • AI-driven demand forecasting
  • Expiry risk management
  • Marketplace opportunity detection
Stock app

StockIQ

Stock control from the shop floor — built for a phone, not a spreadsheet.

  • Smart shopping lists
  • Built-in AI assistant
  • Expiry tracking
  • Waste & loss tracking
Results

What the first four months look like.

Four tracked metrics, one chart. Months one to four are measured against your baseline — after that, the line keeps climbing.

Up at least 20% by month four — then the compounding starts.

Minimum 20% growth, guaranteed. If we don't hit it within the engagement, half your fee comes back — full terms confirmed in your agreement.
Growth trajectory chart Months 1–4 · reported Months 5–12 · trend continues 20% guaranteed minimum

Representative trajectory — individual results vary by store, city and category.

Local coverage

We work street by street.

Local market position is won within a few hundred metres, not nationally. Every process starts by mapping the competitors that actually take your customers — the three to five businesses a walk-in would consider instead of you.

Coverage network

32 boroughs mapped · swept every 7 days.

A rotating network globe representing DUVA's London coverage area, swept on a continuous seven-day cycle.
Radius

The 500-metre question

Most of your trade comes from a walk of a few minutes. We draw that radius on a map, then list every business inside it that competes for the same basket.

Set

Three to five real rivals

Not a category, not a chain — named shops with addresses. Their prices, offers, opening hours, review counts and delivery listings are logged every Monday.

Response

Answered within five days

When a rival cuts a price, adds a line or runs an offer, it goes into that week's plan. You never find out from a customer six weeks later.

32London boroughs
3–5Competitors mapped
7Day sweep cycle
500mCore trade radius
Questions

The things owners ask first.

What do you need from us to start?

Access to your till or EPOS reports, your Google Business Profile, your social accounts and your delivery platform dashboards. If you would rather not grant direct access, we can work from weekly exports instead — it costs a little speed, nothing else.

Is there a minimum commitment?

There is no lock-in beyond the notice period we agree at the start. We recommend a 16-week engagement because that is how long a full four-cycle rotation takes to show against the baseline — not because of any contract term.

Do you manage our advertising budget?

We manage the campaigns; the budget itself stays in your own ad accounts, under your name and your card. You keep full control of both the spend and the data, and we only recommend increasing it once a campaign has proven itself against the baseline.

Who owns the accounts and the content?

You do. Every account stays in your name with you as owner and us as a manager. Every photo, video, caption and design we produce is yours to keep if the engagement ends.

How do you handle alcohol, vapes and tobacco?

As range, stock and margin work — not as consumer advertising. UK law prohibits tobacco advertising and heavily restricts the promotion of nicotine vaping products, so those categories are handled through your buying decisions, in-store layout and pricing rather than through posts or paid campaigns.

Alcohol content follows the same rule: age-gated where the platform allows it, never aimed at under-18s, and every restricted-category item signed off before it is published.

We already have someone doing our social. Does that clash?

No. Social is one of ten areas. If someone is already producing content well, we keep them and take the analysis, listings, competitor work and reporting instead — and we will say so at the first meeting rather than sell you a duplicate.

How soon will we see results?

Listing accuracy and review volume usually move inside the first month, because they are the fastest things to fix. Basket size, repeat visits and quiet-hour trade are slower and are judged against the baseline taken in week two — not against a promise made in week one.

Get started

Let's grow your business together.

Book a short meeting to review your current position, identify your real competitors and agree the first actions. Thirty minutes, no obligation.

Emailteam@duva.london AreaGreater London HoursMon–Sat, 9:00–18:00

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